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<aside> 💡 Decks are the language we use to communicate. And like any language, there are rules, things to avoid, and some words, as always, that are better than others.
Here you’ll find the challenge to defaulting to decks – alongside the criteria you need to decide which deliverable format is right for you and your clients.
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“Decks are where strategy goes to die.”
We’ve all heard it before—from clients, bosses, and our own brains. While it’s hyperbole and often inaccurate, sometimes it feels (& is) true.
We do the challenging thought work, obsess over the perfect narrative, and ensure our thoughtful recommendations are rolled up in a beautiful deck to present. Clients love it and you think, “Awesome, can’t wait to see it executed.”
And then? “🦗🦗🦗.” Suddenly all your hard work (& your client’s investment) starts collecting dust on the digital shelves that are inboxes, drives, and clouds.
Sometimes decks are the answer. Sometimes they’re not. Here’s a guide to deciding how to deliver strategy more effectively.
Every strategy deliverable should be designed to drive action or progress—by clients, partners, or ourselves. Sometimes that comes in the form of specific recommendations to be executed on. Other times its discussions that lead to decisions that push us forward.
To design for this, let’s consider…
When does strategy “die”?
When does strategy lead to action or progress?
<aside> 🤝 Make strategy less formal and more collaborative whenever we can.
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<aside> ☕ Build client trust outside of key deliverables.
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Every client, company, and strategic ask is slightly different, so there’s rarely a one-size-fits-all deliverable format. However, there are certain signals to look for when determining your approach. When deciding how to package strategy, use the following criteria to help determine the most effective format.
1. Time
2. Complexity
3. Culture of Organization
"How do we evaluate the success of our current influencer program?” — Growth retainer small business owner
Time
Short Term
Client already has an influencer program running, and needs guidance now.
Complexity
Low
The question is straight forward, with plenty of existing industry standards to share.
Culture of Org
Company Size: Small
Comms Style: 1-on-1
Client Pace: Fast