Winter Springs, FL
I’m Samantha!
As the Growth Team Operations Lead at Part and Sum, I provide support to the our Growth Marketers while facilitating efficient communications across teams, ensuring our ad ops processes run smoothly, and maintaining resources on all our partner programs.
Over the course of a year, Samantha has worked with some of the more complex accounts with multiple brands as the primary ad ops contact. She applies her experience in hospitality and operations ****to communicating with clients and ensuring assets get uploaded efficiently and accurately, providing bandwidth support to the team as needed.
Some of Samantha’s achievements include building out multiple Notion systems to improve workflows across teams and establishing new Ad Ops procedures to handle complex accounts with multiple work streams.
She will geek out over productivity hacks anytime! Send her your favorites - especially if they have to do with Notion.
<aside> <img src="/icons/rocket_gray.svg" alt="/icons/rocket_gray.svg" width="40px" /> Samantha’s POV on seeing through the eyes of your customer
“In Central Florida, we’re home to one of the most magical places on Earth – Disney! Growing up, my family was there, or at another theme park, almost every weekend. From that young age, I started seeing what creating an experience entailed. I ended up going to school for Hospitality Management and working in the parks. The key to truly making an experience for a guest or customer is knowing what they’re seeing and what they’re expecting. If you can meet them where they are and even exceed those expectations, that’s where the magic happens. That’s what keeps them coming back - being seen and heard.“
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<aside> <img src="/icons/star_gray.svg" alt="/icons/star_gray.svg" width="40px" /> Samantha’s psOS Favorites